NERF
Customer Service
1027
Newport Ave.
Pawtucket,
RI 02862
Whoever
It May Concern:
I very much enjoy your products. However,
I have encountered a problem with your NERF Zombie Strike Crossfire Bow Toy.
When I bought this product, I was
delighted. I am a huge fan. The
Crossfire Bow was perfect, the first of its kind that I am aware of, with an
adequate number of darts, and a realistic string to make it look like a real
crossbow. I was so pumped up because finally a real NERF crossbow had been
made! However, I had two small problems, the first problem being the zombies.
My family and I are not really into zombies, but this wasn’t a major problem
because as soon as I pulled it out, I attached stickers to cover it up. The
second problem was much more important. As soon as I loaded the gun and pulled
the trigger, a bullet flew out. Perfect. But the second time I shot it, one
bullet came straight and fast, like it’s supposed to, but the second bullet
barely came out of the socket.
This was very disappointing because
I purchased the Rough Cut gun knowing that it shot two bullets at the same
time. I didn’t really care for this feature so I bought the Crossfire Bow
knowing that it didn’t shoot two bullets at the same time. If I would have
known that the bow shot like this, I never would have purchased it in the first
place. I tested the bow five times recently, and three times this occurred.
This is very frustrating because I have had little problems with your toys, and
they all work wonderfully. Now all of the sudden it is malfunctioning.
As a dedicated consumer, I request
that I will be given a free Crossfire Bow as a result of the poor quality and
performance. My friends and I love playing an occasional NERF battle, and this
is very disappointing.
Sincerely,
Ethan
McFerren
dude I love nerf
ReplyDeleteNerf is cool
This letter is very interesting, but you need to come up with possible solutions for the problem.
ReplyDelete