Monday, October 20, 2014

Justice Letter

Justice Store
22000 Dulles Retail Plaza
Sterling, VA 20166



Dear Justice:

A few years ago, I finally found a jumpsuit at your store that matched my style. This jumpsuit is short and has laces at the top. The style was very attractive. I was so happy that I couldn’t wait to wear it, but I saved it for a day at the beach. A day before I went to the beach, I decided to try on the jumpsuit before I packed it into my suitcase. Then, just as I gently pulled the lacing over my shoulders, one of the shoulder laces snapped!

I was devastated because I was really looking forward to wearing that jumpsuit on the beach. I hadn’t even pulled hard on the laces; I was very careful. When I looked at the wrecked lace, I realized that the problem arose due to the fault of your stitching. The laces were stitched on too loose and carelessly; by the time I put on my dress, they completely came apart! I am very disappointed in the quality of your stitching! The dress that I paid full price for didn’t even last a few seconds. It separated and now I cannot even wear it anymore before finding a way to stitch it back myself.

I do have to commend your store for its fabulous model, though. The fashionable model and the colors of the jumpsuit went together and looked adorable. I just wish I had a chance to wear these adorable clothes and show them to others before they rip apart because of the stitching issues. The quality of the clothing I received from your store is terrible; it doesn’t have any relation to the price of the jumpsuit.

I wanted to let you know that you should improve the quality of your clothing so that they can last long. I would propose taking the time to focus more of your budget on creating the clothing instead of designing it, because I feel that the designs of your clothing are already getting an abundant amount of attention. In fact, that is the best part of your clothing!

If you advertise your improved stitching quality, I am sure that many others will be interested in buying your clothes. I have a few friends who have also had similar issues about your clothing, and I believe that taking this suggestion into consideration would be really beneficial to both your store and your customers. My friends all agree that the quality of the stitching in your clothing is the only thing that keeps them from buying more clothing from your store, anymore. After all, Justice has the best designs, but just needs to have better quality to become even more successful. Thank you so much for taking the time to read this and taking my improvements into consideration!


Sincerely,




Sreya Palnati

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